vlisten

Legal

Terms of Service

Last updated: 19 April 2026

vlisten is a service operated by Iron Platforms LLP, a limited liability partnership registered in India. In these Terms, "vlisten", "we", "us", and "our" refer to Iron Platform LLP.

1. Agreement to terms

Welcome to vlisten. These Terms of Service ("Terms") form a legally binding agreement between you and Iron Platforms LLP ("vlisten", "we", "us", "our") regarding your use of the vlisten website, mobile applications, and related services (collectively, the "Service").

By creating an account or otherwise using the Service, you confirm that you have read, understood, and agree to these Terms. If you do not agree, do not use the Service.

2. Eligibility

You must be at least 13 years old to use vlisten. In some regions the minimum age is higher (16 in parts of the European Economic Area), and you must meet the minimum age in your jurisdiction. If you are under the age of majority in your country, you may only use the Service with the involvement and consent of a parent or legal guardian.

By using vlisten you confirm that you are not prohibited from using the Service under applicable laws or by any prior decision of vlisten to suspend or terminate your account.

3. Your account

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to:

  • Provide accurate, complete, and up-to-date information when registering.
  • Notify us immediately of any unauthorized use of your account or security breach.
  • Not share your account or transfer it to anyone else.
  • Not create more than one account, except where explicitly permitted (for example, separate listener and artist accounts).

We may suspend or terminate your account if we believe you have violated these Terms or if your activity poses a risk to other users or the Service.

4. The vlisten Service

vlisten provides a platform for listeners to discover, stream, and purchase music, and for artists to upload, distribute, and monetize their work. We offer features that may include (but are not limited to): personalized recommendations, listening sessions, in-app messaging, social activity sharing, interactive stem playback, audio analytics, and direct artist support.

We may add, modify, or remove features at any time. We will give reasonable notice of material changes that affect paid features.

5. Acceptable use

You agree not to:

  • Use the Service for any illegal purpose or in violation of any law.
  • Upload or share content that infringes on the intellectual property rights of others.
  • Harass, threaten, defame, or otherwise harm other users.
  • Distribute spam, malware, or any harmful code.
  • Attempt to gain unauthorized access to the Service, other users' accounts, or our systems.
  • Use bots, scrapers, or automated tools to access the Service except where we have expressly authorized it (for example, through a documented API).
  • Reverse-engineer, decompile, or otherwise attempt to extract source code from the Service.
  • Resell, redistribute, or commercially exploit the Service or content you obtain through it without our written permission.
  • Manipulate streaming statistics, ratings, or other metrics through artificial means (bots, click farms, repeated self-streaming).

For a more detailed list of acceptable conduct, see our Community Guidelines.

6. User-generated content

6.1 Your content remains yours

When you upload content to vlisten (songs, cover art, profile information, comments, messages, etc.), you retain full ownership of that content. We do not claim any ownership rights to your work.

6.2 License you grant to us

By uploading content to the Service, you grant vlisten a worldwide, non-exclusive, royalty-free license to host, store, reproduce, transcode, distribute, stream, transmit, publicly perform, publicly display, and create derivative works (such as audio analysis, stems, lower-bitrate versions, and recommendation features) of that content, solely for the purpose of operating, providing, and improving the Service.

This license is necessary for us to deliver vlisten to listeners on your behalf. It ends when you delete the content or your account, except for content that has already been streamed or shared and any backups we are required to retain for legal or operational reasons.

6.3 Your warranties

By uploading content, you represent and warrant that:

  • You own or have all necessary rights, licenses, consents, and permissions to upload and distribute the content through the Service.
  • The content does not infringe on any third party's intellectual property, privacy, or other rights.
  • The content does not violate any law, regulation, or these Terms.
  • If your content includes co-creators, you have authority to act on their behalf.

6.4 Removal

We reserve the right to remove any content that we believe, in our sole discretion, violates these Terms, our policies, or applicable law. We are not obligated to monitor content but may do so as we see fit.

7. Copyright and DMCA

We respect intellectual property rights and expect users to do the same. If you believe your copyrighted work has been used on the Service without permission, please review our DMCA / Copyright Policy for instructions on submitting a takedown notice.

We may terminate the accounts of users who repeatedly infringe on others' copyrights.

8. Purchases, subscriptions, and payments

Some features of the Service may require payment. When you make a purchase or subscribe:

  • All payments are processed by a secure third-party payment processor.
  • You authorize us to charge your chosen payment method for the amounts due.
  • Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date.
  • Prices and fees may change. We will provide reasonable notice of any price changes that affect active subscriptions before they take effect.
  • You are responsible for any taxes that may apply to your purchase.

For details on refunds, cancellations, and chargebacks, see our Refund Policy.

The final price displayed at checkout is the total amount you will be charged. It includes the listed price and any applicable payment processing, taxes, and operational overhead. No additional fees are added after your payment is confirmed.

8.1 Supporter Mode — Fan-Direct Pay

Supporter Mode is an optional recurring platform subscription. When you subscribe to Supporter Mode, you pay vlisten the Subscription Fee shown at checkout for your billing region (currently ₹199/month in India, $3.99/month in Emerging markets, $6.99/month in Developed Asia, or $7.99/month in Developed Western markets, subject to change with notice).

vlisten retains 15% of every Supporter Mode Subscription Fee as a platform service fee. The remaining 85% (the "Artist Pool") is distributed directly to artists you stream during that billing cycle, in proportion to the time you spent listening to each artist's qualifying streams. vlisten does not guarantee any particular dollar amount will reach any particular artist — distribution depends entirely on your own listening activity.

A "qualifying stream" means a single song play of at least 30 seconds, excluding:

  • Plays of music you have uploaded yourself (self-streams do not generate payouts to yourself);
  • Plays of music that has been removed, disputed, or whose artist has not completed payout onboarding (unclaimed funds are held in escrow up to 12 months, then forfeited to the platform);
  • Plays of platform-curated or public-domain seed catalog with no artist to pay;
  • Plays flagged by our anti-fraud systems as time-compressed, looped, or artificially inflated.

Each song is weighted at a maximum of 10 qualifying plays per billing cycle for the purposes of distribution. You may still play a song more than 10 times — additional plays simply do not increase that song's share of your pool.

8.2 Billing cycle and when streams count

Your Supporter Mode billing cycle begins on the day you first subscribe (your "Anniversary Date") and renews monthly on that same date. Only streams that occur on or after your Anniversary Date and on or before the end of your current billing cycle count toward that cycle's distribution. Streams you made before subscribing to Supporter Mode are never retroactively paid. Your first distribution runs at your first cycle-close using only the streams collected during that first paid cycle.

8.3 Zero-qualifying-streams rule

If you have no qualifying streams in a billing cycle — because you did not open the Service, streamed only ineligible content, streamed nothing for at least 30 seconds, or streamed only your own uploaded content — the full Subscription Fee is retained by vlisten for that cycle. There is no rollover to a later cycle, no refund, and no pooled redistribution. The Subscription Fee covers your platform access regardless of listening activity, and retained amounts fund platform operations and reinvestment in artist tooling.

8.4 Collaborations and credited artists

Where a song credits multiple artists, the full fan-direct share, any song or album sale revenue, and associated analytics are paid to the single uploading artist account on record for that song. vlisten does not split revenue among co-credited artists at the platform level. The uploading artist is solely responsible for settling any agreed split with their collaborators, outside of the Service. We strongly recommend a written agreement signed by all contributors before uploading collaborative work. vlisten is not a party to such agreements and accepts no liability for disputes between collaborators over split payments.

8.5 Pro Artist subscription

Pro Artist is an optional recurring platform subscription available to artist accounts. Pro Artist unlocks advanced analytics, release tooling, unlimited storage, and priority support at the Subscription Fee shown at checkout for your billing region. Because Pro Artist is a service paid to vlisten for platform tooling (not a payment to another artist), 100% of the Subscription Fee is retained by vlisten. Cancellation and refund terms are the same as described in this Section 8 and the Refund Policy.

8.6 Founding Supporter

The first 1,000 users to subscribe to Supporter Mode receive a permanent "Founding Supporter" badge on their profile. The badge is purely non-monetary recognition — Founding Supporters pay the same Subscription Fee as all other Supporters and receive the same distribution treatment. The Founding Supporter status is preserved on your account permanently; if you cancel and later resubscribe, the status remains intact.

8.7 Cancellation and refunds

You may cancel any platform subscription at any time from your account page. Cancellation takes effect at the end of your current billing cycle — you retain Supporter or Pro Artist benefits and receive your final cycle's distribution on your next Anniversary Date using the streams collected until that date. Subscription Fees are generally non-refundable except as described in the Refund Policy, which provides a limited 7-day eligibility window for first-time subscriptions and honors any non-waivable statutory refund rights applicable in your jurisdiction.

8.8 Fraud prevention

vlisten operates automated and manual fraud-detection systems that may suppress, reverse, or withhold payouts in cases of stream-manipulation, coordinated self-streaming, device fingerprint clustering, or any other activity we reasonably determine to be artificial. Suppressed payouts are retained by the platform and are not redistributed to other users or artists.

8.9 No guarantee of earnings

If you are an artist, nothing in this Section 8 or elsewhere on the Service constitutes a guarantee of revenue from Supporter Mode. Your earnings depend on listener behavior, which neither vlisten nor any artist can control.

9. Creator monetization and payouts

Artists who enable monetization may earn revenue through purchases, subscriptions to their Superfan tiers, and other monetization features we may offer. By enabling monetization, you agree to:

  • Provide accurate identification and payment details when requested for payout.
  • Comply with all applicable tax obligations in your country of residence. We may collect and remit taxes where required by law.
  • Accept the revenue split disclosed in your monetization dashboard. Standard split is 85% to the artist and 15% to the platform on direct transactions (song sales, album sales, Superfan tier subscriptions, tips). Supporter Mode Artist Pool distribution is always 85% to artists / 15% to the platform regardless of any enhanced Founding Artist split.
  • Founding Artist Program (invite-only, 100 slots): Founding Artists receive a 90% / 10% split on direct transactions for twelve (12) months from the date Founding Artist status is granted. The split reverts automatically to the standard 85% / 15% after this period. The enhanced split does not apply to Supporter Mode Artist Pool distribution. Founding Artists also receive the Pro Artist subscription free for the first twelve (12) months; the Founding Artist badge, gold verified check, and priority placement are preserved permanently.
  • Wait for any holding period applied to new accounts or in response to fraud signals before receiving payouts.
  • Acknowledge that unclaimed earnings may be forfeited to the platform after an extended period of inactivity. The current dormancy period is 24 months from the date earnings became eligible for payout. We will email you reminders before this happens.
  • Accept that payment to incorrect account details (entered by you) is your responsibility, not ours. We require entering account details twice to confirm.

We may withhold or claw back earnings if we detect fraud, infringement, manipulation of streams, or other violations of these Terms.

10. Service availability

We strive to keep the Service available and reliable but cannot guarantee uninterrupted access. The Service may be unavailable due to maintenance, updates, or factors outside our control. We are not liable for downtime, data loss, or other interruptions.

11. Termination

You may delete your account at any time through your account settings. We may suspend or terminate your account if we believe you have violated these Terms, posed a risk to other users, or engaged in fraudulent or unlawful behavior.

On termination, your right to use the Service ends immediately. Some provisions of these Terms (such as content licenses for content already distributed, limitation of liability, and dispute resolution) survive termination.

12. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, vlisten AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US, IF ANY, IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR USD $50, WHICHEVER IS GREATER.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for consequential or incidental damages, so the above limitations may not apply to you.

14. Indemnification

You agree to indemnify and hold harmless vlisten and its affiliates from any claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to:

  • Your use of the Service.
  • Content you upload or share.
  • Your violation of these Terms or applicable law.
  • Your violation of any third party's rights.

15. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will notify you by email or by a prominent notice on the Service before the changes take effect. Continued use of the Service after the changes take effect constitutes your acceptance of the new Terms.

16. Governing law and dispute resolution

These Terms are governed by the laws of India, where Iron Platforms LLP (the operator of vlisten) is established, without regard to conflict-of-law rules. Any dispute arising out of or related to these Terms or the Service shall be resolved in the courts of India, except where applicable law requires that disputes be resolved in your country of residence.

Before filing a formal dispute, we encourage you to contact us at support@vlisten.co so we can attempt to resolve the issue informally.

17. Contact us

If you have questions about these Terms, reach out to us:

General support: support@vlisten.co
Legal inquiries: support@vlisten.co
Operated by: Iron Platforms LLP